Welcome to Stewarts Primitives Online Wholesale Store!

Customer Service

Shipping & Delivery
SHIPPING CHARGES: Your order will show an ESTIMATED shipping charge which will be charged to your card when your order is packed and ready to ship. Should there be a difference in the ACTUAL shipping charges you will receive an email or phone call before the order is completed. You will also receive an Invoice for additional shipping. If their has been no correspondence within 2 business days of sending a notice of updated charges, your order will be cancelled, a restocking fee of 25% will be deducted and the balance will be refunded to you within 30 days.
DELIVERY: All shipments go out on Tuesdays and Thursdays. You will be emailed out a tracking number when your order shipped and you may use this to track your order.
INSURANCE: We highly recommend you request insurance on your shipment through us. please call 812-849-1575 from  9am -1pm  or email us anytime info@stewartsprimitives.com.
Privacy & Security

This privacy policy sets out how Stewarts Wholesale Primitives uses and protects any information that you give Stewarts Wholesale Primitives when you use this website. Stewarts Wholesale Primitives is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Stewarts Wholesale Primitives may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Returns & Replacements
RETURNS: No returns will be accepted without PRIOR authorization. You must request return authorization within three (3) days of delivery. Please contact "Customer Service" to request authorization for a return. State your name, shop name, order number, item number of merchandise you want to return, quantity of each item number you wish to return and reason for return. We will contact you with return instructions and shipping label. NO RETURNS ACCEPTED WITHOUT PROPER SHIPPING LABEL ATTACHED. Return shipping charges are the responsibility of the customer DAMAGES: Open your shipment immediately. All merchandise is packed and shipped in quality saleable condition. Damage claims must be made within 3 days of receiving and be accompanied with photos of each item and shipping containers. Items and all shipping materials must be kept till claim is solved. No damage claims will be settled without photos. All claims are submitted to the carrier for rough handling. Refunds applicable are made after shipper settles claim with us. We have no control over the time element. CUSTOM ORDERS: NO RETURNS ACCEPTED. Since custom order artwork is pre-approved by you/your company, no returns are accepted. Once you have approved the
DAMAGES: Open your shipment immediately. All merchandise is packed and shipped in quality saleable condition. Damage claims must be made within 3 days of receiving and be accompanied with photos of each item and shipping containers. Items and all shipping materials must be kept till claim is solved. No damage claims will be settled without photos. All claims are submitted to the carrier for rough handling. Refunds applicable are made after shipper settles claim with us. We have no control over the time element. CUSTOM ORDERS: NO RETURNS ACCEPTED. Since custom order artwork is pre-approved by you/your company, no returns are accepted. Once you have approved the artwork, full payment will be requested for products and tax (if applicable). Once product payment is received, your order will be started. When order is packed and ready to ship, shipping charges will be calculated and payment
CUSTOM ORDERS: NO RETURNS ACCEPTED. Since custom order artwork is pre-approved by you/your company, no returns are accepted. Once you have approved the artwork, full payment will be requested for products and tax (if applicable). Once product payment is received, your order will be started. When order is packed and ready to ship, shipping charges will be calculated and payment for shipping charges requested. Once paid, your order is shipped. You have five (5) days to pay the shipping charges. If payment for shipping is not received within five days from date of payment request, your order will be cancelled, and you will forfeit your entire product/tax payment as the product has been personalized and cannot be reused for anyone else. SORRY - No Exceptions.
Ordering
MINIMUM ORDER: No total minimum order is required. However, minimum quantity requirements MUST be met as stated for each item.
ORDER CANCELLATION: You have 3 business days to cancel your order from date of placement. After 3 days, there is a 25% restocking /materials charge deducted from merchandise total prior to refund. BACKORDERS: We DO NOT backorder.
Payment, Pricing & Promotions
Credit Cards: We currently accept credit cards through PayPal. You DO NOT have to have an account with paypal. Just follow the prompts at check-out.
Payments : All payments are processed at time of shipment.
Viewing Orders
To view the status of an order you placed, you simply need to log into your wholesale account and click the account icon in the upper right hand of the browser window. the account button with take you to your dashboard, here you can update and edit your contact information, see the items you have recently viewed or ordered , and check product status on any current orders.
Updating Account Information
           You can self-service your account information by logging in going to account management.
            If you are unable to use the self-service feature representatives can reached during regular business hours to assist you in updating your information.
Please call 812-508-5788  from  9am -1pm  or email us anytime info@stewartsprimitives.com.

To set up a NEW wholesale account  

Please call 812-508-5788 Monday thru Friday, from  9am -1pm  or email us anytime using the form below 

Please include in the comments: 
      1. Your Shop Name  
      2. Your first and last name
      3.  E-mail address
      4. Your TaxID number
      5. A Billing and Shipping address
      6. Telephone Number

Contact Us

Contact Information

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